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Contact Us

We're here to help. Chat with us or search our FAQs. If you still need assistance, you can speak with a mentor or counselor.

  • BYU-Pathway Guide Bot
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    Because of high volume, average response time for email could be up to a week. If your issue is not time sensitive, please select “email” to continue. If you need a faster response, please select “chat.”


Speak with a Mentor or Counselor

You can find most of what you're looking for on our website, but sometimes it just helps to talk with someone. Our BYU-Pathway Guide Bot can connect you with a mentor or counselor who can help you with more specific questions.

  • Current students
    Sign in to our Guide Bot through the BYU-Pathway Portal and click “Contact Support” to receive your mentor’s information. Your mentor is an experienced BYU-Pathway student who is trained to be your designated support agent.
  • Prospective students
    Want to learn more about BYU-Pathway Worldwide before applying? Speak with an enrollment counselor. Let the BYU-Pathway Guide Bot know that you need help enrolling and a counselor will reach out.